How long will it take to get my order
You should receive your order in 3-7 business days. International customers should allow 7-10 business days. We cannot control the local customs in your country, therefore some orders may take longer.

Do you ship Internationally
Yes, we ship world wide. We have happy customers all around the world including Canada, Australia, New Zealand, United Kingdom and over 50 other countries!

How much does the shipping and handling cost
Shipping is FREE (anywhere in the world) on all orders over $150!

USPC Priority Mail 3-5 Days $7.50
FedEx Ground 3-5 Days $11.50
FedEx Express 2-3 Days $16.50
FedEx International 3-5 Days $30.95
USPS Global Priority 6-10 Days $28.00
 

Please note: that international shipping charges do not include applicable import duties or taxes that are due upon entry into the destination country. If the destination country imposes import duties and/or taxes, the customer is responsible for their payment.

Is the package shipped discreetly?
Yes, all orders are shipped in discreet packaging. There is no mention on the outside of the package as to what is contained inside. Furthermore, your name or any other personal information will never be given or sold to any other company. Your privacy is our utmost concern.

Is it safe to order online?
Absolutely! We use the safest credit card processing system on the internet. All information about your order is encrypted, and cannot be viewed by anyone else. Ordering online using this state-of-the-art processing system is actually much safer than using your credit card in a restaurant or at the mall.

What name will show up on my credit card statement
One Elf, Inc.

Is there a money back guarantee
Yes, we offer a 90-day money back guarantee if you are not totally satisfied.